Epifront

Legal

Privacy Policy

Last updated: April 12, 2026

Who We Are

This privacy policy applies to Epifront, Inc. (Delaware, United States) and Epifront d.o.o. (Bosnia and Herzegovina), collectively referred to as "Epifront," "we," "us," and "our."

For privacy-related inquiries, contact us at [email protected]

What We Collect

Information you provide directly

When you contact us through our website, email, or other channels, we may collect your name, email address, company name, and any other information you choose to share.

Information collected automatically

When you visit our website, we may collect technical data such as your IP address, browser type, device information, pages visited, and time spent on our site. This data is collected through cookies and similar technologies.

Information from clients

When you engage Epifront for services, we may collect additional information as outlined in your service agreement, including billing details and project-related data.

How We Use It

We use the information we collect to:

  • Respond to your inquiries and communicate with you
  • Provide, maintain, and improve our services
  • Process payments and manage billing
  • Analyze website usage to improve our site
  • Comply with legal obligations

We do not sell your personal information to third parties.

Legal Basis

For users in the EEA, UK, or Switzerland, we process personal data on the following grounds:

Consent

When you voluntarily submit your information through our contact form or email.

Contractual necessity

When processing is required to perform services under a service agreement.

Legitimate interest

When we analyze website usage to improve our services, provided this does not override your rights.

Legal obligation

When we are required to retain or disclose data by law.

Data Sharing

We may share your information with service providers who assist us in operating our business — hosting, analytics, payment processing. These providers are contractually bound to protect your data.

We may also share data with legal authorities when required by law, regulation, or legal process.

We do not share your personal data with third parties for their marketing purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy. Contact form submissions and email correspondence are retained for the duration of our business relationship and a reasonable period thereafter. Website analytics data is retained in anonymized or aggregated form.

Your Rights

Depending on your location, you may have the following rights:

  • Access — request a copy of your personal data.
  • Correction — request correction of inaccurate data.
  • Deletion — request deletion of your personal data.
  • Restriction — request restriction of processing.
  • Portability — request your data in a portable format.
  • Objection — object to processing based on legitimate interest.
  • Withdraw consent — withdraw consent at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Cookies

Our website may use cookies and similar technologies to improve your experience and analyze usage. You can control cookie preferences through your browser settings.

  • Essential cookies — required for the website to function.
  • Analytics cookies — help us understand how visitors use our site.

Transfers

As we operate through entities in the United States and Bosnia and Herzegovina, your data may be transferred to and processed in countries outside your country of residence. When we transfer data from the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Contact

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page.

For any questions or concerns about this privacy policy or your personal data, contact us at [email protected]